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About Us

About Deena

Deena Englander
Deena is the founder and CEO
of WorkStream Business Systems.

She specializes in analyzing business workflow and providing optimization consulting. Deena helps businesses streamline and automate processes, optimize workflow and gain access to the tools they need to efficiently and effectively run their business. Her expertise is in workflow development, intuitive software, data analysis, business intelligence and MS Access and SQL Server, and she is a certified Lean Six Sigma Black Belt.

Who We Are

WorkStream Business Systems is a Baltimore-based, minority-owned company dedicated to providing superior consulting and development services to businesses throughout the greater Baltimore Washington area. 

Since 2011, we have worked to fill an acute need in the small business community and connect business owners with the software solutions that they need. Our team members have the experience and knowledge to help businesses thrive.

It’s our commitment to deliver services that suit the needs of our clients. We help you redefine and streamline your business by assessing which processes need to change, reorganizing and hiring the right staff, improving processes, and streamlining your workflow. 

Our Clients

At WorkStream Business Systems, the clients we collaborate with:

  • Have been in business for a couple of years. Their business is expanding, but their current infrastructure isn’t facilitating growth. 
  • May be falling behind on projects because all of their team members are working overtime to achieve business goals. 
  • May be unable to accept new work and progress because their current infrastructure is incompatible with growth. 
  • Require further insight on how they can increase their capacity, bring order to their office and accommodate expansion without over-taxing staff members. 

Clients come to WorkStream Business with several concerns in mind. Some professionals tell us, for instance, “My office needs better technology.” What most businesses truly need is a better workflow process, and we can ensure you get there. 

Another common question our clients ask is: “Can you help us work in a smarter way?” We’re highly dedicated to optimizing and streamlining business processes. Let us help you work smarter, not harder.  

Government

Running an efficient company is more than having a good team: It’s about an efficient production. Regardless of your industry, internal efficiency will improve your profits and maximize your success.

As productivity consultants, we analyze your current processes and help you become better. Our team of programmers will also provide customized, agile software as a tool to help you grow.

WorkStream Business Systems is a Baltimore based company with a staff of experienced efficiency consultants and programmers providing quality consulting and development services, with a specific focus on creating efficient, agile workplaces and systems.

NAICS Codes: 541611 – Administrative Management and General Management Consulting Services

PSC Codes: 7030, H170, D318, 7010, D308, R408

  • DUNS: 061728467
  • Cage Code: 74VF6
  • We accept credit cards

WorkStream Business Systems, LLC is an MDOT certified EDWOSB.

Effective Altruism

Effective altruism is a philosophy and social movement that focuses on making the greatest impact with the resources available. Doing the most good with the most benefit. At WorkStream Business Systems, we can help you find thoughtful and deliberate ways to conduct business. Our team will fortify your resources and boost your processes so you can meet the needs of your community. 

The EA Operations Development programs help you discover your organization and team’s challenges and provide the best course of action, resources, and tools to get you operating to your maximum potential. 

Schedule a free consultation call with our team – we can determine what route is best for you and how we can achieve your goals most efficiently. Your organization’s effectiveness and impact will scale when your team is in-sync and focused on their core responsibilities.

There are three immediate impacts of operational development services: 

1. Continual growth for your ops team through a resource-based community.
2. Accountability and leadership to keep ops team on track and aligned.
3. Quicker diagnosis of problems with strategic planning and implementation.

Theory of Operational and Management Support

We firmly believe that organizations thrive when their critical personnel are supported by having access to experts, external resources, and a strong support system. To that end, we offer a few programs to support our operations personnel and managers.

Fellowship Program:

The operations and management fellowship programs support organizational leaders and operations managers in developing their organization by providing education, community and access to experts to build and grow a stronger organization. It’s like a mini-MBA, exposing you to the knowledge and experience you need to run your organization. 

To download more details, click below:

Organizational Coaching:

Our organizational coaching program is a form of management consulting that is solution oriented and designed to tackle specific organizational challenges. Working with a coach is a great way to keep you constantly growing and developing. A good coach will help you overcome obstacles in your path, to consistently achieve more while becoming a better leader. Click here to schedule a free trial coaching session.

Unsure which track is the best fit? Apply to the operations track and we will help you evaluate.

Our Happy Clients

Deena Englander

Deena is the founder and CEO of WorkStream Business Systems. She specializes in analyzing business workflow and providing optimization consulting. Deena also creates customized business systems to streamline and automate processes, optimize workflow and provide business leaders with the tools they need to efficiently and effectively run their business. Deena uses her business and programming expertise to create and deploy the foundations of strong business systems. Her expertise is in workflow development, intuitive software, data analysis, business intelligence and MS Access and SQL Server.

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Gary Floam

Gary brings over 40 years of experience in Access, SQL, vb.net and VBA. His expertise is in foundation programming, serial communications, integration and data retrieval.

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James McKernon

James is our web development specialist. His expertise is in creating smooth, intuitive websites and integrating them with our custom applications.

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Temima Warshaw

Temima contributes strong logic and analytic skills to develop new software and supporting existing software.

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Janice Friedman

Janice has over 15 years of experience creating Microsoft Access systems, web development and managing system analysis projects. Her expertise is in making strong systems that meet each client’s requirements perfectly.

“Our company vision went from dream to reality with Workstream Business System’s innovative guidance! The highly skilled team at Workstream took the time to understand our company’s wants, needs and processes to create a complex operating system to meet and exceed our expectations. 

Our company’s efficiency and productivity has increased dramatically since we’ve implemented the new system – with the elimination of many manual tasks and increased company transparency. The new database has improved the function of our business at every level – from the individual employee to the management officials, and even allows for analytical tasks to plan for future business development. The customized search options, time tracking feature and ability to allocate tasks to other team members by the click of a button, are all components we can’t imagine doing without! 

And, on top of a job well done, the customer service and attentiveness of the Workstream team made for an unbeatable experience. 

Thank you Workstream Business Systems for transforming our work model from good to stellar!”

— Yocheved Haimowitz, Accounting Department at B+F Design Associates

“We have been in business for nearly 20 years as a national online real estate platform and lead generator for local real estate agents and loan officers. In that time I have never come across anyone that comes close to Deena in regards to understanding a complex issue and distilling it to its most essential elements and providing solutions that are easily understood and actionable. I don’t recommend most companies as a rule which makes Deena the only one I would recommend to anyone in search of a better and faster way to achieve their goals”

— Michael Urbanski, CEO

“Let me start by saying, I don’t often make product recommendations. This is because my standards for systems we use within our business are very high. WorkStream and Deena Englander exceeded my expectations and I would recommend them to anyone looking to streamline their office operations.

Our Company was transitioning from a paper system to a paperless system that involved 15 employees working in the system daily. There were many moving parts, and a need to coordinate a smooth transition to the new system, and to educate staff on its use.

Deena sat down with us in consultation and learned the entire process and the part it played in our company operations.

She then proposed a database system to replace our paper system. Within a few weeks she delivered a prototype, and we were testing the database. I personally contacted Deena several times per day with requests for additional features and tweaks to the database, all of which were responded to in a timely fashion and to my satisfaction.

The end result has been exactly what we needed, and it is working smoothly. We are savings dozens of hours each week due to Deena’s database solution, and on the rare occasions that I require troubleshooting, she has been available to make changes or hop on my computer to diagnose the issue and quickly fix it.

As I said, I am not able to make this type of recommendation very often, but in this case, it is well-deserved.

I look forward to my next project with WorkStream.”


— Steven Zvi Friedman, Director, Northwest Refuse Service

“If you’re feeling overwhelmed with trying to run an organization, I can’t recommend Deena enough. She’s been a great help with both the strategic and tactical levels of management. She has a knack for getting to the heart of the matter. She can help you not only improve how you manage your tasks but also give you insight into how to think about your approach as a whole. Best of all, no matter how stressed you might be feeling, a call with her calm, warm, and competent personality will leave you feeling freshly motivated, reminded you that you’ve got this.”

— Kat Woods, President
The Nonlinear Fund

“I was skeptical about whether a consultant could be helpful to us without their spending countless hours first trying to understand the nuances of our processes and job roles. Deena really impressed me with how quickly she got a handle on our work dynamics. She helped us map out visually where bottlenecks were choking our workflow and how we should apportion resources. She was able to propose changes to serve the bigger picture in a way that our employees so entrenched in the day-to-day couldn’t.”



— Rachel Barmartz
Silvergate Evaluations

“Deena really helped me realize that the way I was going about writing proposals was a time suck for my business. I was spending about 2-3 hours pouring myself into what I thought was a highly customized process that I couldn’t avoid. With her help, I’ve automated this process and drastically cut down the amount of time I spend on proposals while still crafting meaningful ones for my clients.”



— Kait LeDonne, Branding Expert
LeDonne, Branding – Marketing

“Deena has been extremely helpful in creating a program to bring the cost of payroll hours down significantly. Deena quickly understood what our business required to save time and money. The result was the program that made payroll so much less hectic. Deena’s program made calculating payroll a breeze! Working with Deena has been a joy and I’m always amazed out how fast she created the program for us and how it works exactly as we needed it to and more!”

— Shawana Williams
HeavyHammer

“We have been in business for nearly 20 years as a national online real estate platform and lead generator for local real estate agents and loan officers. In that time I have never come across anyone that comes close to Deena in regards to understanding a complex issue and distilling it to its most essential elements and providing solutions that are easily understood and actionable. I don’t recommend most companies as a rule which makes Deena the only one I would recommend to anyone in search of a better and faster way to achieve their goals”

— Michael Urbanski, CEO
HeavyHammer

I have been working with Deena for awhile now and I am so impressed and grateful to her! She is constantly helping me to restructure my business so that it works in the most efficient way and continuously challenges me to grow to the next level. Her response time is incredibly fast which makes her even more of a pleasure to work with. I would highly recommend her services to anyone who is looking to better organize their business and/or take it to the next level.

— Sarede Switzer
Bring The Gym To Me

We operate a consulting business that is heavily driven by data and we are required to analyze the equivalent of hundreds of pages of information. The smartest move we made was to hire Deena. She has implemented a CRM that has been tailored in a way that allows to generate analysis reports in the blink of an eye, where before it would take us hours upon hours. She continue to work with us and helps us fine tune our workflow, and our office has been more efficient and has benefited greatly from Deena’s service!

— Gavi Cohn
CG Insurance Group / Apex Reimbursement Specialists

“Let me start by saying, I don’t often make product recommendations. This is because my standards for systems we use within our business are very high. WorkStream and Deena Englander exceeded my expectations and I would recommend them to anyone looking to streamline their office operations.

Our Company was transitioning from a paper system to a paperless system that involved 15 employees working in the system daily. There were many moving parts, and a need to coordinate a smooth transition to the new system, and to educate staff on its use.

Deena sat down with us in consultation and learned the entire process and the part it played in our company operations.

She then proposed a database system to replace our paper system. Within a few weeks she delivered a prototype, and we were testing the database. I personally contacted Deena several times per day with requests for additional features and tweaks to the database, all of which were responded to in a timely fashion and to my satisfaction.

The end result has been exactly what we needed, and it is working smoothly. We are savings dozens of hours each week due to Deena’s database solution, and on the rare occasions that I require troubleshooting, she has been available to make changes or hop on my computer to diagnose the issue and quickly fix it.

As I said, I am not able to make this type of recommendation very often, but in this case, it is well-deserved.

I look forward to my next project with WorkStream.”


— Steven Zvi Friedman, Director
Northwest Refuse Service

“The program that the team at Workstream Systems has put together has had an immediate positive impact on my work and my organization. The experts she brings in each session have been really knowledgeable and the hands-on applied nature of the course makes the value of the content very apparent.”

— Toby Jolly
Impactful Government

“I especially appreciated that this was an org that was familiar with EA/non-profits…it was very beneficial to me as an early career ops person because I learned how to develop structures for a more professional and anti-fragile organization…” 


Beatrice Erkers
COO at Foresight Institute

“I’ve been working with Deena for several months now. She’s been very helpful and supportive; providing concrete, actionable suggestions to improve my work and focus. Her advice is well calibrated, and compliments my natural strengths well. It has been very insightful….” 

Liav Koren
EA Canada

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